SUMMARY OF FUNCTIONS
Evaluates, provides support and training, and monitors existing business partners. Research, evaluate, and qualify new business partners. Responds to incoming phone calls, faxes, and e-mails daily. Correspondence may vary from trouble-shooting parts and researching part number(s) to communicating basic knowledge of product components. Provides support and training to dealers at boat shows and visits customers.

MAJOR DUTIES AND RESPONSIBILITIES
Essential duties & responsibilities include the following. Other duties may be assigned.

• Research, evaluate, and qualify new business partners.
• Maintains and evaluates business relationships of existing business partners through support, training, and follow-up.
• Attends boat shows and visits customers to develop and maintain business relationships.
• Prepares travel reports and expense reports.
• Sorts through and prioritizes incoming faxes and e-mails and directly replies or distributes it to the appropriate person.
• Develops leads for business partners and follows up with them providing support.
• Interfaces with production, technical staff, operations, accounting, and sales on an ongoing basis. Facilitates communication between departments to solve customer issues..

COMPETENCIES
To perform the job successfully, an individual should demonstrate the following competencies

• Problem Solving - Identifies and resolves problems in a timely manner; Works well in group problem solving situations.
• Interpersonal Skills - Remains open to others' ideas and tries new things.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.
• Ethics - Treats people with respect; Works with integrity and ethically.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Supports affirmative action and respects diversity.
• Judgment - Exhibits sound and accurate judgment.
• Planning/Organizing - Uses time efficiently.
  Professionalism - Approaches others in a tactful manner; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions.
• Quality - Demonstrates accuracy and thoroughness; Monitors own work to ensure quality and attention to detail.
• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Safety and Security - Reports potentially unsafe conditions ; Uses equipment and materials properly.
• Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments;
• Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative - Seeks increased responsibilities; Asks for and offers help when needed.
  Innovation

QUALIFICATIONS
Qualifications Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Education and/or Experience
High school diploma or general education degree (GED); and one to two years experience answering multiple phone lines.

Language Skills
Ability to read and comprehend instructions, correspondence, and memos.  Ability to write professional correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form..

Reasoning Ability
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills
To perform this job successfully, an individual should have knowledge of ACT! Contact Management software, Microsoft Excel and Word software.

Certificates, Licenses, and Registrations
Must possess a valid California Driver's License having been licensed for a minimum of three years and have a clean DMV record containing no tickets for moving violations or accidents (tickets or accidents less than three years ago from conviction date).  This is required for driving company vehicle to run errands.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to stand; sit; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to walk. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Additional Information
Salary is negotiable depending on experience/education.
Position Type: Full-time, Salary/Exempt
Scheduled Work Hours: 8:00 a.m. to 5:00 p.m. Mon-Fri; one-hour meal break
Benefits include: Paid Vacation, HMO Medical Insurance, 401-K Retirement Plan, and 8 Paid Holidays.
Will be traveling constantly throughout the year